Advice that Sticks with Me

I don’t know what it is that I’m doing, but I sure as heck keep doing it! – Gilligan If you’re a member of a certain “experienced” generation—ahem, mine—then you’ll remember a television show called Gilligan’s Island. It was one of my favorites, and there was often a lesson in the antics of the hapless […]

Learning from Starbucks About Mission

One of my core tenets is leaders must give teams a sense of mission: In my book Leading Leaders, I recount the story of a friend of mine who took over leadership of a volunteer re-sale shop. “She and her leadership team began by listening to the volunteers and addressed their personal concerns about the […]