Respect and the Power of Nice: Setting the Example

Posted Leave a commentPosted in Holidays, Practical Leadership
(photo courtesy Hawaiian Airlines)

There has been considerable talk in the press and in the blogs on the importance of people treating each other with respect. It’s a subject I write about often because it’s central to leaders inspiring people to be their best, and groups forming into high performing teams.

Whether it’s travelling, shopping in a crowd, or just trying to survive that family or social gathering without losing your patience (or a family member!), ‘tis the season for practicing the art of being nice. On a recent flight I got to see the “power of nice” in action.

The boarding and takeoff were uneventful. As we waited for our beverages, I chatted up one of the flight attendants and she made the comment about how nice everyone was being on this flight. I didn’t think I (or anyone else I’d seen for that matter) was being anything other than “normal” polite, but she sure thought so. After she made the comment to me I made a point to listen to how the other passengers were treating each other and the cabin crew. Sure enough, I noticed people deferring to each other, saying “yes Ma’am” and “no Ma’am” to the cabin crew.

I fly a lot, and I see how hard people in the travel industry work to make sure our travel is safe and pleasant. Because of that, I always try to be nice and respectful to the cabin crew. They have a really tough job, frankly are not paid nearly enough, and so it always amazes me when people treat them like–well, not like how they’d like to be treated. Clearly, though, something on this flight was different.

At the end of the flight the flight attendant who’d noticed everyone being extra nice got on the PA and told us we were the nicest group of passengers she’d had and we’d made the flight very pleasant for her. I’m not taking credit, clearly, but I have to wonder how many “splashes of nice” among the passengers it took to ripple among 300 people on a crowded holiday flight. Perhaps it only took a few people to start it, but at the end all 300 hundred of us got off the plane in a much better mood than we started. Great lesson there.

So why did it happen? Maybe it was because it was Thanksgiving, or because we were all being mindful of a fairly vicious political campaign season. Truth be told, it really doesn’t matter. For whatever reason, people decided to be nice and respectful to each other.

It’s a lesson leaders can learn as well. When leaders set the example, the team follows. If you’re surly and short, people around you will be the same. If you’re respectful and positive, your team will follow suit. The key is to set the example and be the sort of person you want those around you to be.

After a rancorous political season, the Christmas holidays offer us an opportunity to reset our attitudes and set a good example. You’ll never know what battle someone is fighting, so be nice.

 


Mickey's Rules for Leaders eBook CoverMickey believes everyone can reach high levels of performance if inspired and led. During his 28 year US Air Force career Mickey commanded thousands of Airmen, managed portfolios worth billions of dollars, and worked with military, civil, and industry officials around the world. He is a Distinguished Graduate from the Eisenhower School at National Defense University in Washington DC.

Mickey is the author of seven books, including Leading Leaders: Inspiring, Empowering, and Motivating Teams, Mickey’s Rules for Leaders, and The 5 Be’s For Starting Out. He’s a frequent contributor to industry publications and writes for his own blog and GeneralLeadership.com.

 

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Patio Wisdom Tuesday: Road Poetry

Posted Leave a commentPosted in Patio Wisdom

Been too long

Since I pointed the compass out of town

Too long since I raced the sun

It’s time to hear the engine whine

And listen to those tires hum


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Mickey's Rules for Leaders eBook CoverMickey believes everyone can reach high levels of performance if inspired and led. During his 28 year US Air Force career Mickey commanded thousands of Airmen, managed portfolios worth billions of dollars, and worked with military, civil, and industry officials around the world. He is a Distinguished Graduate from the Eisenhower School at National Defense University in Washington DC.

Mickey is the author of seven books, including Leading Leaders: Inspiring, Empowering, and Motivating Teams and The 5 Be’s For Starting Out. He’s a frequent contributor to industry publications and blogs.

Patio Wisdom Tuesday: Life is Like Coffee At Work

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Life is a lot like coffee at work: sometimes it’s good, sometimes it’s bad, and sometimes you should just be happy to have it at all.

Having some perspective on life and being satisfied with “who you are” is the cornerstone of Patio King’s wisdom. If you can’t be comfortable in your own skin, you’ll waste energy on things that don’t matter and miss things that do. Reach for the stars, but don’t miss life wishing for something that can’t happen.


Like what you’re reading? Get more Patio Wisdom at the Lulu Store and at Amazon.

Mickey's Rules for Leaders eBook CoverMickey believes everyone can reach high levels of performance if inspired and led. During his 28 year US Air Force career Mickey commanded thousands of Airmen, managed portfolios worth billions of dollars, and worked with military, civil, and industry officials around the world. He is a Distinguished Graduate from the Eisenhower School at National Defense University in Washington DC.

Mickey is the author of seven books, including Leading Leaders: Inspiring, Empowering, and Motivating Teams and The 5 Be’s For Starting Out. He’s a frequent contributor to industry publications and blogs.

Patio Wisdom Tuesday: Not a Good Day to Die

Posted Leave a commentPosted in Patio Wisdom

 

Starting Bike
Photo by Johnny Davis Photography

While stationed in Germany, Tony attended the European Harley-Davidson Super Rally over Memorial Day weekend. It was Europe’s version of Sturgis, South Dakota, and that year it was in Austria. He’d had been recovering from a bout of bronchitis but he wasn’t going to miss what could be his last opportunity to attend a rally in Europe.

So it was: the Patio King found himself on a Sunday afternoon recovering from a crazy night of bikes, choppers, beer, bonfires, and making new friends in a field in Austria. While sitting on a picnic table enjoying the bright sun and the view of the Alps, he began to cough. When he couldn’t stop coughing, he stood up to try to get some air. He bent over, again in an effort to clear his lungs, still coughing like he’d forgotten to breathe.

Tony woke up lying flat on his back, with a crowd gathered around him and a US Army medic nicknamed “Medic Mike” kneeling over him. Tony blinked and then looking around asked, “uh? What’s up?” Astounded at the rapid recovery Medic Mike replied, “Dude, you died!”

His friends then relayed the story. Apparently while coughing he’d collapsed and had respiratory failure which led to cardiac arrest. After bystanders noticed him blue faced and without a pulse, Medic Mike saw the commotion and sprang into action. He cleared Tony’s airway and performed CPR to revive him.  No one knew for sure how long he’d been down, but probably no more than three minutes.  It was then that the realization that he’d actually been dead for a few minutes struck him.

But you can’t keep the Patio King down, so he looked up and paused for a moment, blinking hard. Tony then asked for a beer. “That is when everyone knew I was going to be OK,” he said later.


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Patio Wisdom Tuesday: Outstanding In His Field

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Back at Texas State Line

I’m going to go stand outside so, if anyone asks, I’m outstanding.


Like what you’re reading? Get more Patio Wisdom at the Lulu Store and at Amazon.

Mickey's Rules for Leaders eBook CoverMickey believes everyone can reach high levels of performance if inspired and led. During his 28 year US Air Force career Mickey commanded thousands of Airmen, managed portfolios worth billions of dollars, and worked with military, civil, and industry officials around the world. He is a Distinguished Graduate from the Eisenhower School at National Defense University in Washington DC.

Mickey is the author of seven books, including Leading Leaders: Inspiring, Empowering, and Motivating Teams and The 5 Be’s For Starting Out. He’s a frequent contributor to industry publications and blogs.

Patio Wisdom Tuesday: Knuckle Busters Teach Lessons

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If at first you do not succeed, then you should do it like I told you in the first place.

Remember that wisdom is hard won, usually through a few bloody noses and broken bones. For the apprentice, the wisdom from the man with scarred knuckles could keep said apprentice from having the same scars. Of course, if the apprentice doesn’t listen…

There’s a lesson for the master and journeyman as well. If someone allowed you the chance to scar your knuckles to win that wisdom for yourself, then it could profit your apprentice to suffer the same knuckle scrapes. The trick is not to let the apprentice get truly hurt. After all, if the apprentice gets laid up, who’s gonna get the coffee?


Like what you’re reading? Check out “Patio Wisdom” in the Lulu Store and at Amazon.

Mickey's Rules for Leaders eBook CoverMickey believes everyone can reach high levels of performance if inspired and led. During his 28 year US Air Force career Mickey commanded thousands of Airmen, managed portfolios worth billions of dollars, and worked with military, civil, and industry officials around the world. He is a Distinguished Graduate from the Eisenhower School at National Defense University in Washington DC.

Mickey is the author of seven books, including Leading Leaders: Inspiring, Empowering, and Motivating Teams and The 5 Be’s For Starting Out. He’s a frequent contributor to industry publications and blogs.

Patio Wisdom Tuesday: Bike Patterns

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Astride Bike

Had a friend tell me long ago that I didn’t buy motorcycle parts, I bought patterns. I’ll be damned if I don’t hear his voice every time I try to buy something nice for my bike.


Like what you’re reading? Check out “Patio Wisdom” in the Lulu Store and at Amazon.

Mickey's Rules for Leaders eBook CoverMickey believes everyone can reach high levels of performance if inspired and led. During his 28 year US Air Force career Mickey commanded thousands of Airmen, managed portfolios worth billions of dollars, and worked with military, civil, and industry officials around the world. He is a Distinguished Graduate from the Eisenhower School at National Defense University in Washington DC.

Mickey is the author of seven books, including Leading Leaders: Inspiring, Empowering, and Motivating Teams and The 5 Be’s For Starting Out. He’s a frequent contributor to industry publications and blogs

Patio Wisdom Tuesday: Plans C, D, E, and F

Posted Leave a commentPosted in Patio Wisdom

 

On the jobLife is full of plan B, a lot more plan C, and the occasional plans D, E, and F.

Success in life is due to a combo of luck and hard work.  When luck fails, you have to be able to work harder!  The Patio King has always been willing to work hard to make ends meet. He also understands you can’t always get things “you’re way”…life is not Burger King…so those Dirty Jobs Mike Rowe talks about are honest ways to make a living. For those willing to work hard, there’s the satisfaction of a job well done—and a paycheck to go along with it. Of course, men like the Patio King are the ones who do those tough and unglamorous jobs, to make life pleasant for the rest of us.


Like what you’re reading? Check out “Patio Wisdom” in the Lulu Store and at Amazon.

Mickey's Rules for Leaders eBook CoverMickey believes everyone can reach high levels of performance if inspired and led. During his 28 year US Air Force career Mickey commanded thousands of Airmen, managed portfolios worth billions of dollars, and worked with military, civil, and industry officials around the world. He is a Distinguished Graduate from the Eisenhower School at National Defense University in Washington DC.

Mickey is the author of seven books, including Leading Leaders: Inspiring, Empowering, and Motivating Teams and The 5 Be’s For Starting Out. He’s a frequent contributor to industry publications and blogs

Patio Wisdom Tuesday: Get Something Done

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Don’t get mad at me for yelling at you: Go get something done.

When you have a bad day at work, or anywhere for that matter, you have two choices to deal with it: get angry and stomp around, or get something done. I prefer the latter!  You can’t control other’s thoughts and words, let alone their actions, so why let someone else steal your joy away. Get mad, get over it, then go get something done.

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Bacon Wisdom?

Posted Leave a commentPosted in Road Wisdom
Tony at the Bacon Wagon

 

Be very careful what you say. It might be what she said.

Comedian Jeff Allen tells many stories to illustrate the old husband’s maxim “Happy Wife, Happy Life” (aka “Allen’s Law).  Patio King’s Corollary to Allen’s Law refers to the good husband’s judgement about when to open his mouth and when to just let it go. Of course, the same goes for talking about one’s, ahem, accomplishments in a group of guys. Sometimes it’s best to remember that some things are better left unsaid.

PS. Go to the Bacon Wagon in Ft Worth…food’s delicious and the crew is nice! No seriously, you should go!

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Being Here–And There, Too

Posted Leave a commentPosted in Road Wisdom
On the town…with the Patio King. I wonder if Miss Turnstiles can be found?!

No matter where I go, I always find myself there.

The Patio King has always been a master at being “in the moment.” While I was rushing around from place to place, he always seemed to have the mindfulness to be present where he was, and with those around him. Good advice for all of us–find yourself where you are!

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Like what you’re reading? Check out “Patio Wisdom” in the Lulu Store and at Amazon.