Today’s post is all about the second “brick” in the foundation of leadership: Respect. As I travel around I meet a lot of good people, but it seems to me the social norms about respect are not what they should be. Too often I find the extremes: either a legalistic approach to respect that approaches relationships with others like shaking hands with a porcupine (“carefully”), or a complete lack of respect for even basic politeness. Here’s what I wrote about “respect” in Leading Leaders back in 2013:
The second brick in the foundation of leadership that’s necessary when leading leaders is respect. The leader must model respect and demand it of their teams.
Respect must go both ways, up as well as down, and most of the burden falls on the leader’s shoulders. Respect is both inherent, and it is earned. It is earned by the way we do our jobs, the way we treat others, and how we carry ourselves. Just as important, respect for the organization is a necessary component. Respect is also inherent in each person as a matter of simple human dignity.
It is very important for a leader to explicitly outline his or her expectations in this regard. Everyone should expect their co-workers and their leaders to follow the law, that’s a given. Our attitudes about the people we work with should convey that our hearts as well as our heads demonstrate our respect. The leader must also pledge that they will show respect to their team. A person who shows respect to others will create a “bubble of trust” around them. People will want to work with them and for them. Customers will want to do business with them. The more people in an organization that have built their reputations on mutual respect, the bigger that “bubble of trust” grows. When people know they’re respected by their teammates and leaders, they feel safe to perform, to take risks, and to be themselves.
Whenever I took command of a new unit, I made it very clear that we were to respect each other as Airmen and as persons. For us, that meant we used proper military customs and courtesies, we didn’t use foul language, and we respected each others’ dignity whether or not we agreed with our teammates’ choices or beliefs. Each person has a multitude of ways to describe them: sex, race, eye color, religion or no religion, national origin, etc. We are required by law to treat people equally in all things and not to treat someone differently because they are different from us. It’s not necessary for me to agree with everything another person thinks or believes, but it is necessary for me to treat them with the respect they deserve as a fellow human being.
Remember–foul language, demeaning attitudes, and cultural insensitivity are breaches of respect and destroy the team. Real leaders must strive to be persons of integrity–by example and by interior disposition. The recording below has a great discussion about respect.
In 2013, I was pleased to be featured in a 4-part series on a radio show called Character Matters! with Bob Vasquez the US Air Force Academy’s KAFA-FM radio. CMSgt (ret) Bob Vasquez was a fabulous host, and we had a great conversation about leadership. You can subscribe to his feed on SoundCloud here.
We talked about my Leading Leaders philosophy: Integrity, Respect, Teamwork, Leaders Lead, and Little Things Matter. Back then, my Leading Leaders book was still in draft and the working title was “Foundational Leadership,” but the concepts were the same as what appeared in the final copy.
One final bit of business. I’m posting these for the education and entertainment of my readers. KAFA-FM gave me permission to post these, and I want to be clear that by posting this here there is no implied or explicit endorsement by the US Air Force Academy, the Air Force, or the Federal Government. The views expressed in this broadcast and my book are mine and do not reflect the official policy or position of the United States Air Force, the Department of Defense or the U.S. Government.
Mickey believes everyone can reach high levels of performance if inspired and led. During his 28 year US Air Force career Mickey commanded thousands of Airmen, managed portfolios worth billions of dollars, and worked with military, civil, and industry officials around the world. He is a Distinguished Graduate from the Eisenhower School at National Defense University in Washington DC.
Mickey is the author of seven books, including Leading Leaders: Inspiring, Empowering, and Motivating Teams, Mickey’s Rules for Leaders, and The 5 Be’s For Starting Out. He’s a frequent contributor to industry publications and writes for his own blog and GeneralLeadership.com.