Learning from Starbucks About Mission

One of my core tenets is leaders must give teams a sense of mission: In my book Leading Leaders, I recount the story of a friend of mine who took over leadership of a volunteer re-sale shop. “She and her leadership team began by listening to the volunteers and addressed their personal concerns about the […]

Thanks AFP!

Two great breakout sessions at AFP San Antonio’s 2013 conference, thanks everyone who came to hear me speak! I enjoyed meeting the presenters and participants, and the conference committee members were awesome. If you were there, I’d love to hear from you…please leave feedback in the comment section if you like.

See You in San Antonio!

I’m very excited to announce that I’ll be speaking at the San Antonio chapter of the Association of Fundraising Professionals’ Annual Conference on Thurs, February 21, 2013. I’ll be presenting two sessions on my leadership philosophy, a character-based and time tested system that anchors any team-building effort and is guaranteed to improve morale, the work […]