Leaders Lead with Shared Purpose

Posted Leave a commentPosted in Leading Leaders

Why don’t my employees respond to my leadership? Why don’t their values align with the organization’s values? How do I get my organization to perform at the level I know they’re capable?

            Those are questions asked often by leaders in every industry and field. Everyone has walked into an office or production floor where morale was low and productivity was lower. Places where pretty, motivational posters on the wall are a source of quiet ridicule rather than inspiration. Places where everyone wears the company logo, but no one embodies the company values. In organizations like that, the most dangerous place is being between the employees and the door at the end of the day.

            Powerless managers blame the employees, the generational differences, the economy, or a host of popular excuses, when the real problem is likely the leader himself. The truth is that external visuals and artifacts inspire people only when leaders inspire people. Only leaders who understand the relationship between them and their team, and then step up and lead, will ever be able to produce high performance in their organizations.

Leadership is the Foundation of Performance

            There’s an old adage that to build something that lasts, you must start with a solid foundation. I believe the foundation of any excellent organization is an excellent leader or leadership team. Leaders rarely lead teams where they’re the only leaders on the team. A football team has an offensive and defensive captain. Military units and large organizations are often organized into hierarchies with leaders at each level. Even small teams have leaders for various parts of the job: this one is in charge of assembly, or that one is in charge of transportation, and so on. I have been lucky to be given leadership opportunities at an early age. Even from those earliest leadership opportunities, I was leading others who had leadership roles of their own beside me and subordinate to me. In Scouts, there was a hierarchy and defined roles among the boys in my patrol. On sports teams and in business there were other team captains and assistant managers. In the military, there have been peer leaders and as I got promoted, subordinate commanders. Leading those people is what leadership is about.

            Even though I’ve developed my leadership principles primarily in military and sports environments, I can assure you that Leading Leaders principles are universal and can be applied to industry, non-profit, and government. Why? Because good leadership is fundamentally about human interaction, inspiring people to get a job done or overcome obstacles: from combat to craft fairs. Leadership is not a formula or process. There is no product to buy, shirt to wear, or pill to take that can substitute for good leadership, and good leadership requires strength of character from the leader.

Mickey is a consultant, author, and keynote speaker. He believes everyone can reach high levels of performance if inspired and led. During his 30 year US Air Force career Mickey commanded thousands of Airmen, managed portfolios worth billions of dollars, and worked with military, civil, and industry officials around the world. He is a Distinguished Graduate of the Eisenhower School at National Defense University in Washington DC.
Mickey is the author of eight books, including Leading Leaders: Inspiring, Empowering, and Motivating TeamsMickey’s Rules for Leaders, and The Five Be’s: A Straightforward Guide to Life.

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People Need a Purpose, Not Just a Paycheck

Posted Leave a commentPosted in Leadership by Experience

images (1)“Shared Purpose” is shorthand for getting people connected to the mission of an organization. The most effective leaders are able to build a collective sense of shared purpose and connect each individual to the mission of the larger team. In fact, the teams who think and work together with a sense of shared purpose are the happiest, and the most successful. When leaders keep the welfare and engagement of their teams in the forefront of their decisions, they enable those teams to connect to the mission of the organization. That connection leads to a sense of mission and shared purpose–both keys to high performance.

When Leaders Serve, Teams Connect

In contrast to the Industrial Age, Information Age leaders have to pay attention to the needs of individuals. Those leaders who do, will be giving the individuals in their teams a sense of shared purpose. During the Industrial Revolution, management specialists de-emphasized the needs and variations of individuals in an effort to standardize the product. While standardization and mass-production enabled large scale availability of consumer goods, it often produced, ahem, sub-optimal results in employee morale and even safety. In fact, when we form a caricature of a soul crushing work environment, an industrial age factory or office comes to mind. Thankfully, we’ve learned a few things since the 1940s.

Today’s corporate leaders understand the need to develop their people, facilitate their engagement, and the need for individuals to contribute meaningfully. Good leaders care about their people and give their teams a shared purpose and mission. Companies who repeatedly score highly on “Best Companies to Work For” lists take these principles seriously. In my book, Leading Leaders: Inspiring, Empowering, and Motivating Teams, I talked about companies who do this successfully. The data is a little old, but their names will be familiar:

For example, according to CNN Money Magazine, the top three companies to work for in 2012 were Google, Boston Consulting Group (BCG), and SAS Institute. Employees at all three companies reported they felt valued by leadership, their work was meaningful, their pay was good, and that the workplace was a fun place to work. Google’s success as an organization is legendary: good pay, self-paced work, and plenty of free food. BCG has a focus on work–life balance, including requiring their employees to take time off, which demonstrates they value their employees’ well being as much as they value their productivity. SAS has a number of programs emphasizing the value of their employees’ well-being, including subsidized Montessori childcare, intramural sports leagues, and unlimited sick time. All three of these companies value their employees and prove that through their HR policies. What’s more, the leaders themselves model the behavior they require of their employees.

In addition to the work environment, 21st Century corporate leaders are getting a renewed sense that their place in the community also requires them to be involved in the common good. More than sponsoring community events, companies who value their contributions to the community are engaged in community service work as a company, and also encourage their employees to engage in individual volunteerism. In this way, corporate leaders help their people connect to the community as individuals and send the message that the company cares about the community as well.

Inspire and Connect

Corporate leaders can be just as successful as military leaders by inspiring and connecting their employees to something larger than just a paycheck. Leaders should demonstrate they care about the people they lead–and understand that leadership is a call to service rather than a mantle of success. No matter whether a company is for-profit or nonprofit, there is a purpose for the company to exist: it performs a service or produces a product people need. If there wasn’t a need, there would be no company. Leaders are responsible for helping their people see that they’re not simply creating paper or making a widget–they’re enabling others and filling a need in others’ lives. SpaceX is an excellent example: they’re going to Mars! Not every company is trying to revolutionize space travel and colonize another planet, but every company produces value or they won’t be in business for long!

Here’s the key: leaders help the employees see the value of the work they’re performing beyond the paycheck they receive each week. If leaders do that, if they truly inspire their teams and connect them to the larger mission and the community they serve, their teams will strive and reach high performance. What’s better, they’ll get there will enough gas in the tank to go farther and they’ll enjoy the journey as well.

Mickey's Rules for Leaders eBook CoverMickey believes everyone can reach high levels of performance if inspired and led. During his 28 year US Air Force career Mickey commanded thousands of Airmen, managed portfolios worth billions of dollars, and worked with military, civil, and industry officials around the world. He is a Distinguished Graduate from the Eisenhower School at National Defense University in Washington DC.

Mickey is the author of seven books, including Leading Leaders: Inspiring, Empowering, and Motivating Teams and The 5 Be’s For Starting Out. He’s a frequent contributor to industry publications and blogs.

Intuit’s Scott Cook Understands the Basic Requirement of Leadership

Posted Leave a commentPosted in From the Blogs, Practical Leadership, Quotes by Famous Leaders

Too often leaders focus all their energy on process. There’s only so much gas in the tank, and there’s usually tremendous pressure to perform. The nuts and bolts of the business can consume leaders’ time to the detriment of taking care of the people who are actually doing the work. Effective leaders are able to do the technical work as well as develop and grow their people at the same time.

Over at Inc.com, there’s a short post and a 4 minute video with some great quotes about leading people from Intuit CEO Scott Cook. This one is my favorite:

“There’s almost a constant employment demand for the people who can really make a difference, so that means as a leader, not only are you trying to win the loyalty of your customers, you’re trying to win the loyalty of your employees–and constantly re-win it–and earn their dedication and their enthusiasm.”

Photo: Inc.com

I wrote about this same idea in my book, Leading Leaders:

Perhaps most importantly, an engaged leader demonstrates to her team that she sees them as human persons with inherent worth rather than being valued only at their level of contribution. What’s more, that leader can ensure that each employee sees his/her work as meaningful, which as Jennifer Robison pointed out in Harvard Business Review, employees who see their work as meaningful are far more likely to find satisfaction in their jobs and workplace. In this way, leaders have demonstrated both personally and institutionally that they value their employees.

The bottom line is this: it doesn’t take a great deal of skill to move people around the workplace like pieces of a “machine,” but leaders understand each person is valuable and seek to inspire each to contribute their best to the shared mission. It’s great leaders who get best from their people and their organization.

The question for employees is who do you want to work for?, and the question for leaders is who do you want to be?